Shipping policy
Shipping Policy Effective: 13 August 2025 · Last updated: 25 May 2026
This Shipping Policy explains how Bascora Ltd handles delivery of goods purchased from Bascora.com. By placing an order, you agree to the terms outlined below.
1. Shipping Destinations
We currently ship to the following countries:
United Kingdom, Republic of Ireland, Spain, France, Germany, Italy, Netherlands, United States, Canada, and Australia.
Other countries may be available — please contact us at hello@bascora.com. We do not ship to P.O. Boxes, APO/FPO addresses, or sanctioned destinations.
2. Delivery Times
Delivery times are estimates only and may vary due to customs clearance, public holidays, carrier delays, or your distance from our dispatch locations.
- United Kingdom — 1–5 business days
- Europe — 5–14 business days
- USA & Canada — 7–21 business days
- Australia — 10–21 business days
- Rest of World — 7–21 business days
UK orders sent via Royal Mail Tracked 48 typically arrive within 1–2 business days.
3. Shipping Costs
Shipping is calculated at checkout based on the weight and destination of your order.
United Kingdom — Royal Mail Tracked 48
- Up to 500g — £3.99
- 500g to 1kg — £4.99
- 1kg to 2kg — £5.99
- 2kg to 5kg — £7.99
- 5kg to 10kg — £10.99
- Orders over £50 — Free
Republic of Ireland — Royal Mail International Tracked
- Up to 2kg — £6.99
- 2kg to 30kg — £16.99
Spain — Royal Mail International Tracked
- Up to 2kg — £7.99
- 2kg to 20kg — £14.99
- 20kg to 30kg — £27.99
France — Royal Mail International Tracked
- Up to 2kg — £6.99
- 2kg to 20kg — £11.99
- 20kg to 30kg — £22.99
Germany — Royal Mail International Tracked
- Up to 2kg — £6.99
- 2kg to 20kg — £11.99
- 20kg to 30kg — £24.99
Italy — Royal Mail International Tracked
- Up to 2kg — £7.99
- 2kg to 20kg — £14.99
- 20kg to 30kg — £30.99
Netherlands — Royal Mail International Tracked
- Up to 2kg — £7.99
- 2kg to 20kg — £12.99
- 20kg to 30kg — £21.99
United States — Royal Mail International Tracked
- Up to 2kg — £12.99
- 2kg to 20kg — £25.99
- 20kg to 30kg — £32.99
Canada — Royal Mail International Tracked
- Up to 2kg — £9.99
- 2kg to 20kg — £24.99
- 20kg to 30kg — £38.99
Australia — Royal Mail International Tracked
- Up to 2kg — £10.99
- 2kg to 20kg — £27.99
- 20kg to 30kg — £43.99
4. Customs, Duties & Taxes
International orders may incur customs duties, import taxes, or additional fees charged by the destination country. These are the responsibility of the customer and are not included in our shipping charges. US shipments in particular may be subject to customs charges or import fees upon arrival. Full details are shown at checkout where applicable.
5. Order Processing & Tracking
- Standard processing — 1–2 business days
- Peak season — 1–3 business days
- Custom or pre-orders — As noted on individual product pages
- Weekend & holiday orders — Processed next business day
You will receive a confirmation email on order placement and a tracking link once dispatched.
6. Shipping Partners
- United Kingdom — Royal Mail Tracked 48
- Europe & International — Royal Mail International Tracked
Carrier selection may vary depending on destination and product type. We reserve the right to select the most suitable carrier for each order.
Bascora.com is our only official storefront. Always shop directly at Bascora.com for authentic products and genuine customer service.